Appointments
As a client, being prepared to receive your service is just as important as receiving the services itself.  In order to enjoy your full service it is imperative that you are present and prepared for your treatment.  Arriving prior to your appointment start time is suggested so that you can take a few moments to relax and enjoy our tranquil waiting area.  Our therapists are highly trained and will respect your comfort and modesty at all times by utilizing conservative draping techniques.  Please complete our client intake form prior to your arrival.  As always please take advantage of our online appointment booking capabilities.

Outcall Services
Tocar Spa offers our full range of services in the comfort of your home.  Travel time and distance factor into our scheduling; please keep this in mind while considering your appointment time and date. Prior to our therapist’s arrival please make the proper arrangements to ensure that your space meets our specifications.

Standard Operating Guidelines (Outcall Services)
Our therapists require a room with at least 8’ x 8’ treatment space. Our therapists appreciate a safe and clean environment from which to work from.  If these conditions are not met, or if our therapist feels that no reasonable efforts are/were made to satisfy these conditions, it is within our rights to immediately terminate the session and request full payment for service.

Cancellations
Should a cancellation or date change be necessary, we require a minimum of 24-hours notice for any single service. A 48-hour notice is required for any multiple service bookings. The full service will be charged on any late cancellations or no-show appointments.

Pricing
Tocar reserves the right to modify, discontinue, or raise prices on certain treatments without prior notification to ensure that maximum standards of service and quality are met.  If you have any questions, please contact us when booking your service.

Gratuities
While very much appreciated, tipping is left to the discretion of our clients.

Method of Payment
We accept all major credit cards, debit cards, business and personal checks and cash.

Age Requirement
The Spa is an adult oriented atmosphere; therefore we are not able to accept appointments for children under the age of 16 years, unless accompanied by a parent. Children under the age of 18 are not allowed in the spa unless they are receiving services. Children under the age of 18 may need a signed waiver and/or accompaniment by a parent or adult guardian for services.  Online bookings cannot be made by or for persons under 18 years of age.  Please contact the spa for further information.